Terms and Conditions

1. Please do NOT smoke in the apartment. Smoke on the terrace overlooking the courtyard if there is one or outside and please do not throw cigarette butts down into the street or patios.

2. Please do not put any nails/posters on the wall/tiles.

3. Please respect our neighbours - normal working people who need to get up early and go to work every day so please respect the noise levels in the stairwells as well as in the apartments.

4. Parties are not allowed.

5. Please turn off the lights if you leave the apartment; we try to keep prices low and would like to conserve energy.

6. Please lock the doors securely behind you when you leave and ensure windows are secure. (rain can cause serious damage in wooden floor and furniture)

7. Please dispose of any garbage in the apartment when you leave. The designated rubbish bin area is next to the main gate when you enter in the building and your assistance in this would be greatly appreciated.

8. Whilst we maintain our apartments to a high standard, maintenance problems will occur. Please inform us immediately of any damage incurred or failure of furnishings, lights or electrical products so we may get the item repaired to ensure your stay with us is as comfortable as possible.

9. Please take care of the glass tables, cover them when you are eating on it to prevent scratching as we wish to offer to all our guest the same high quality products.

10. Please take care of the carpet and the wooden floors (please do not pull your luggage through the wooden floor because it will leave mark on it)

11. Pets are generally not permitted, but exceptional permission may be granted in certain cases prior booking. Please check with us prior to making your reservation to prevent unnecessary problems at a later stage.

12. Please note that the check out time is at 11:00 as we need to clean the apartment from 11:00 to 17:00 prior to the next check-in (17.00 is the normal check in time). Let us know in advance if you need a later check out time or an earlier check in time and we shall try to accommodate you needs wherever possible.

13. We can only achieve excellence in the service we provide if we continuously improve our service to you. Any feedback from guests will be greatly appreciated and will ensure we continue to provide the best service possible, so please let us know how your stay went and provide suggestions for improvements in our service.